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ADMINISTRATIVE ASSISTANT
(Temporary)

Hours: 10-15 hours/wk, hours flexible.

Reports to: Business Manager

Salary: $17-$19/hr depending on experience

Start: (ASAP pending Shuttered Venue Operator Grant notification mid to late July)

Other: This is a temporary position that will likely last at least through 2021 and

may become permanent. This is primarily an on-site position in downtown Berkeley. Masking is currently required in common areas of the building when others are present.

About the Aurora:

As the storyteller for our community, Aurora Theatre Company inspires new audiences and longtime theater-lovers alike with the visceral power of live theater. Our venues, the most intimate professional stages in the Bay Area, highlight great acting, nuanced language, and an immediacy that makes for exhilarating theater. By telling profoundly relevant stories, we’re building a new culture of theater-going in the Bay Area and contributing to a revitalization of theater nationwide, challenging all of us to think deeper, laugh louder, and engage more purposefully and profoundly with our neighbors and our world.

At Aurora, we believe that theater belongs to everyone. We ask that our staff, our artists, and our audience work together to make all people feel welcome here. Our values include championing racial justice, better embodying anti-racist practices, and confronting and dismantling oppression.

About the Position:

The Administrative Assistant will support the Business Manager in providing administrative and human resources functions for the Aurora.

Primary Duties:

• Provide office support including opening mail, filing, scanning, making copies, etc.
• Record and go to bank to make deposits
• Assist in onboarding of new employees including distributing and tracking documentation
• Handle sensitive and confidential employee information with integrity
• Participate in organization-wide events as needed
• Other duties as assigned

Qualifications:

• Administrative support experience required
• Experience with Microsoft Office and understanding of various communication platforms
• Excellent oral and written communication skills
• Excellent organizational skills
• Detail-oriented
• Willing and able to contribute to culture of equity, inclusion and dismantling oppression
• Able to lift and carry 25+ pounds

Aurora Theatre Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws, in accordance with human dignity, equity and respect. Aurora is committed to confronting and dismantling oppression; please visit our website for our Mission and Values and to read about our various initiatives.

Please email a cover letter and resume to sdolan@auroratheatre.org

ASSISTANT BOX OFFICE MANAGER

Hours: Full-time, hours vary with production requirements

Reports to: Box Office Manager

Salary: $35,000

About the Aurora:

As the storyteller for our community, Aurora Theatre Company inspires new audiences and longtime theatre lovers alike with the visceral power of live theatre. Our venues, the most intimate professional stages in the Bay Area, highlight great acting, nuanced language, and an immediacy that makes for exhilarating theatre. By telling profoundly relevant stories, we’re building a new culture of theatre-going in the Bay Area and contributing to a revitalization of theatre nationwide, challenging all of us to think deeper, laugh louder, and engage more purposefully and profoundly with our neighbors and our world.

At Aurora, we believe that theatre belongs to everyone. We ask that our staff, our artists, and our audience work together to make all people feel welcome here. Our values include championing racial justice, better embodying anti-racist practices, and confronting and dismantling oppression.

About the Position:

The Assistant Box Office Manager will support the Box Office Manager in providing excellent customer service to patrons of The Aurora by assisting with various administrative tasks as well as managing the box office during performances as we create an inclusive and welcoming environment for patrons and staff.

Primary Duties:

• Making patrons feel welcome
• Working full time shifts scheduled relative to needs between & during productions
• Working in partnership with the Box Office Manager
• Responding promptly to email and voice mail requests
• Assisting with keeping reports up to date
• Assisting with office & concessions inventory & ordering
• Managing lost and found
• Assisting in teaching and supervising associates
• Building and maintaining a detailed knowledge of procedures
• Processing & supervising higher magnitude projects such as Subscription renewals
• Prompt responsiveness to customers and staff
• Additional duties as assigned

Qualifications:

• Prior customer service experience--especially in a box office--strongly preferred
• Understanding of database operations
• Facility with Google Workspace & Microsoft Office, especially Excel & Word
• Ability to comprehend multilayered procedures
• Comfortable asking questions
• Ability to make all patrons feel welcome and valued
• Excellent organizational skills
• Impeccable customer service skills
• Ability to work independently and as part of a team
• Desire to contribute to a convivial workplace

Please do not hesitate to apply if you feel you would be a good fit for this job, even if you do not yet have all of the above experience. Aurora is an Equal Opportunity Employer committed to the diversity of its staff and encourages BIPOC and LGBTQI2A+ candidates to apply. To do so, please email a cover letter and resume to jobs@auroratheatre.org.